- 500+migrations, implementations and M&A projects delivered
- Full stackMicrosoft 365, cloud and on-premises
- M&Atenant-to-tenant migration and IT integration
Profile
Austyn O'Connor is a Senior Architect at Accred Consulting with hands-on experience across the full Microsoft 365 ecosystem, Entra ID, legacy on-premises systems and hybrid environments. Austyn has delivered more than 500 migrations, implementations, M&A integrations and adoption programs.
Austyn's work is practical by design: solutions sized to the business need, delivered on schedule and in scope, with clear updates for technical and business stakeholders and documentation thorough enough that the client's own team can run what was built.
Focus areas
- Cloud migrations and tenant transformation. Exchange, Google Workspace and tenant-to-tenant moves planned and executed with minimal disruption.
- Mergers, acquisitions and IT integration. Bringing tenants, identities and collaboration together so the combined business can work as one.
- Implementation and configuration. New Microsoft 365 services stood up, secured and configured to fit how the business works.
- Support and troubleshooting. Microsoft 365 and legacy environments, including migration fixes and post-cutover clean-up.
- Adoption and training. End-user training and enablement so new tools are used, not just deployed.
Technical expertise
Core platform and security
- Microsoft 365 tenant administration and governance
- Entra ID
- Active Directory (on-premises)
- Security, compliance, DLP, retention and eDiscovery
- Intune MDM, MAM and endpoint security
Email and messaging
- Exchange Online administration
- Exchange Server 2010 to 2019 support and decommissioning
- Cutover, staged and hybrid migrations
- Tenant-to-tenant migration and cross-tenant sync
- Google Workspace to Microsoft 365
Collaboration and voice
- Teams administration and governance
- Teams Phone with Calling Plans and Operator Connect
- Contact center and switchboards
- SharePoint Online and OneDrive architecture, permissions and migration
Power Platform
- Power Apps (canvas and model-driven)
- Power Automate flows, approvals and RPA
What Austyn writes
Austyn signs answers on cost and timelines, tenant-to-tenant and M&A, Google Workspace, Exchange, SharePoint and files, devices and Intune, Power Platform and day-to-day administration, plus Insights on those topics. Every guide follows the editorial standards.
Answers (58)
Cost & timeline
- How much does a Microsoft 365 migration cost?
- How long does a Microsoft 365 migration take?
- Is a zero-downtime Microsoft 365 migration realistic?
- How should we communicate a Microsoft 365 migration to users?
- What does a Microsoft 365 migration rollback plan look like?
Tenant-to-tenant & M&A
- How long does a Microsoft 365 tenant-to-tenant migration take?
- Native Microsoft cross-tenant migration or third-party tools: which should we use?
- How do we move an email domain between Microsoft 365 tenants without losing mail?
- Can Microsoft Teams chats and channels be migrated between tenants?
- How do you split a Microsoft 365 tenant for a divestiture or carve-out?
- What should IT do with Microsoft 365 in the first 90 days after an acquisition?
- How do I set up Microsoft's native cross-tenant mailbox migration in Exchange Online, step by step?
Google Workspace
- How long does a Google Workspace to Microsoft 365 migration take?
- What data migrates from Google Workspace to Microsoft 365, and what does not?
- How do I migrate Gmail, calendar and contacts from Google Workspace to Exchange Online step by step?
Exchange
- How do we migrate Exchange public folders to Microsoft 365?
- How do shared mailboxes and permissions move in a migration?
- How do we migrate from IMAP or hosted email to Microsoft 365?
- Exchange hybrid or cutover migration: which should we choose?
- What are the options for Exchange Server 2016 and 2019 after end of support?
- How do I fix common Exchange Online bounce (NDR) errors like 550 5.1.10, 5.7.1 and 5.7.57?
SharePoint & files
- How do you migrate a file server to SharePoint Online?
- How do you migrate from Box or Dropbox to SharePoint and OneDrive?
- How should permissions be handled in a SharePoint migration?
- How do I migrate a Windows file share to SharePoint Online and OneDrive with Migration Manager?
Devices & Intune
- Should we manage Windows devices with Intune or Group Policy?
- What is involved in setting up Windows Autopilot?
- How do we secure personal phones with Intune without enrolling them?
- How do we move devices from hybrid joined to Entra joined?
- How should a business plan its Windows 11 upgrade?
- How do Intune compliance policies work with Conditional Access?
- Can Intune manage Macs well?
- How should we manage Windows updates with Intune?
- How do we set up shared or kiosk devices with Intune?
- Why won't my Windows device enroll in Intune, and how do I fix the error code?
SharePoint & Power Platform
- How should we govern Microsoft Teams creation, naming and expiration?
- How should we structure SharePoint sites and hubs?
- Should we use folders or metadata in SharePoint?
- What is OneDrive Known Folder Move, and should we turn it on?
- How do we set up retention and records management in SharePoint?
- When should we use Power Automate Desktop for RPA?
- Do we need a Power Platform Center of Excellence?
- How do we plan a SharePoint intranet people actually use?
- How should SharePoint site ownership and governance work?
- How do we fix SharePoint oversharing before rolling out Copilot?
- When does Power Apps make sense, and when does it not?
- How do we govern Power Platform with environments and DLP policies?
- How do we automate approvals and intake with Power Automate?
Managed IT & administration
- What is included in managed Microsoft 365 services?
- Managed IT services or project-based consulting: which do we need?
- Microsoft 365 Business Premium or E3: which should we buy?
- How do we cut Microsoft 365 licensing waste?
- What is the right way to offboard a user in Microsoft 365?
- What does a Microsoft 365 tenant health check cover?
- What does a good Microsoft 365 onboarding process look like?
- What IT documentation should a mid-size business keep for Microsoft 365?
- How should we prepare for a Microsoft 365 outage?
- How should a small business set up Microsoft 365 from scratch?
Insights (27)
- Apply a macOS Security Baseline with Intune and mSCP Oct 28, 2026
- Google Workspace Authentication for Intune Android: Admin Guide Oct 20, 2026
- Windows MDM-Only Enrollment CNAME Retirement: Prepare Before January 15 Oct 16, 2026
- Windows 11 26H2 Security Baseline: Stage It Safely Oct 2, 2026
- Intune Deployments Preview: Safer Rings for Apps and Policies Sep 30, 2026
- Microsoft 365 Storage Pay-As-You-Go Preview: Budget Before You Enroll Sep 30, 2026
- Apple OS 27 and Intune: What Admins Must Move to DDM Before October 2610 Sep 24, 2026
- Windows Autopilot Device Preparation: A Phased Migration Plan Sep 17, 2026
- SharePoint’s New Hero Link: What the Sharing Update Changes for Governance Sep 1, 2026
- Microsoft 365 Business Mailboxes Now Reach 100 GB: What Admins Need to Verify Aug 26, 2026
- Exchange Remote Mailbox Writeback Is GA: A Safe Path Off the Last Exchange Server Aug 21, 2026
- SharePoint Alerts Retirement Is Underway: What to Replace Now Aug 4, 2026
- Exchange Online EWS Retirement: What Admins Must Do Now That Disablement Has Started Jul 29, 2026
- Office 2021 and LTSC 2021 End of Support (October 13, 2026): What Businesses Should Do This Quarter Jul 1, 2026
- Exchange Server SE and Hybrid Email: Why 2026 Is the Year to Recheck the Plan Jun 16, 2026
- Office 2016 and Office 2019 End of Support: What Businesses Should Do Next May 19, 2026
- Backup and Disaster Recovery Lessons From the 2024 Outages and Ransomware Events Apr 21, 2026
- 2026 IT Budget Planning: Where Businesses Should Prioritize Spend Apr 7, 2026
- Tenant-to-Tenant Migration Checklist: 12 Steps for a Zero-Downtime Move in 2026 Mar 10, 2026
- Google Workspace to Microsoft 365 Migration: Complete Guide for SMBs in 2026 Feb 24, 2026
- Exchange Server to Exchange Online Migration Guide 2026 Jan 27, 2026
- PowerShell Scripts Every Microsoft 365 Admin Needs for Tenant Health Checks Nov 18, 2025
- SharePoint Online Governance Best Practices: Building a Scalable Intranet Nov 4, 2025
- Windows 10 End of Support Is Here: What Businesses Should Do After October 14, 2025 Oct 21, 2025
- Microsoft 365 Considerations During Mergers & Acquisitions: IT Integration Playbook Oct 7, 2025
- Microsoft 365 Price Increases July 2026: How to Audit & Optimize Your Licensing Now Sep 16, 2025
- Microsoft 365 Tenant-to-Tenant Migration for Mergers & Acquisitions | Accred Consulting Aug 19, 2025
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